/* B&D Partner Portal v2.3.0 — cache-safe claims and AI integration layer */
.claims-top-link{height:34px;min-width:42px;padding:0 10px;display:inline-flex;align-items:center;justify-content:center;border:1px solid #d8ac36;border-radius:9px;background:#fff8df;color:#76530a;text-decoration:none;font-size:10px;font-weight:900;letter-spacing:.08em}.claims-top-link:hover{background:#f6bd32;color:#22201e}.agent-api-card{border-left:5px solid #f6bd32;background:linear-gradient(120deg,#fff,#fffbef)}.agent-api-card p{max-width:900px;color:#746f68}.agent-endpoints{display:flex;gap:10px;flex-wrap:wrap}.agent-endpoints code{padding:9px 11px;border-radius:8px;background:#292725;color:#fff;font-size:11px}
.dashboard-claim-entry{margin:24px 0;display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:24px;align-items:center;padding:28px 32px;border:1px solid #dedbd5;border-radius:22px;background:#fff}.dashboard-claim-entry h2{margin:6px 0}.dashboard-claim-entry p{margin:0;color:#746f68}.dashboard-claim-entry>strong{font-size:44px}.claim-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:22px 0}.claim-kpis article{padding:22px;border:1px solid #dedbd5;border-radius:18px;background:#fff}.claim-kpis span{display:block;color:#746f68;font-size:13px;font-weight:700}.claim-kpis strong{display:block;margin-top:8px;font-size:34px}.claim-filters{display:grid;grid-template-columns:minmax(280px,1fr) 210px 190px auto;gap:12px;margin:22px 0}.claim-filters select{min-height:52px}.claim-list{display:grid;gap:12px}.claim-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:24px;align-items:center;padding:22px 24px;border:1px solid #dedbd5;border-radius:18px;background:#fff;color:inherit;text-decoration:none}.claim-card:hover{border-color:#c99a20;box-shadow:0 12px 30px rgba(30,27,22,.07)}.claim-card.is-overdue{border-left:5px solid #c64236}.claim-number{color:#9c7110;font-size:12px;font-weight:800;letter-spacing:.12em}.claim-card h2{margin:5px 0;font-size:20px}.claim-card p{margin:0;color:#746f68}.claim-card-meta{display:flex;align-items:flex-end;flex-direction:column;gap:7px}.claim-priority{padding:5px 9px;border-radius:99px;background:#efede8;font-size:11px;text-transform:uppercase}.priority-high{background:#fff0ce;color:#8b5700}.priority-critical{background:#ffe1dd;color:#9e2318}.priority-low{background:#e7f3ed;color:#246b4d}.claim-status-under_review{background:#fff1c8}.claim-status-waiting_customer{background:#e7eefc}.claim-status-accepted,.claim-status-resolved{background:#dff3e8}.claim-status-rejected{background:#f8dfdc}.claim-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 360px;gap:22px;align-items:start}.claim-main,.claim-sidebar{display:grid;gap:20px}.claim-overview-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}.claim-overview dl{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 24px}.claim-overview dl div{padding:13px 0;border-bottom:1px solid #dedbd5}.claim-overview dt{color:#746f68;font-size:12px;font-weight:700;text-transform:uppercase}.claim-overview dd{margin:6px 0 0;font-weight:700}.claim-description{line-height:1.7}.danger-text{color:#b82f24!important}.claim-decision{margin-top:24px;padding:20px;border-radius:14px;background:#fff4cc;border:1px solid #efd174}.claim-files{display:flex;flex-wrap:wrap;gap:9px;margin-top:15px}.claim-files a{display:grid;grid-template-columns:auto auto;gap:0 8px;align-items:center;padding:10px 12px;border:1px solid #dedbd5;border-radius:10px;color:inherit;text-decoration:none;background:#fff}.claim-files a span{grid-row:1/3;color:#9c7110;font-size:20px}.claim-files a small{color:#746f68}.claim-conversation{display:grid;gap:12px}.claim-message{max-width:86%;padding:18px 20px;border:1px solid #dedbd5;border-radius:16px;background:#fff}.claim-message.from-admin{margin-left:auto;background:#2a2825;color:#fff;border-color:#2a2825}.claim-message.internal{background:#fff2ca;color:#29251d;border-color:#e3c15a}.claim-message header{display:flex;justify-content:space-between;gap:16px;font-size:12px}.claim-message header span{opacity:.7}.claim-message p{margin:12px 0 0;line-height:1.6}.claim-message.from-admin .claim-files a{color:#222}.claim-history>div{display:flex;gap:10px;padding:12px 0;border-bottom:1px solid #dedbd5}.claim-history i{width:9px;height:9px;margin-top:5px;border-radius:50%;background:#f2b927}.claim-history span{display:grid}.claim-history small{color:#746f68;margin-top:3px}
@media(max-width:900px){.claim-kpis{grid-template-columns:repeat(2,1fr)}.claim-filters{grid-template-columns:1fr 1fr}.claim-filters .search-box{grid-column:1/-1}.claim-detail-grid{grid-template-columns:1fr}.dashboard-claim-entry{grid-template-columns:1fr auto}.dashboard-claim-entry .btn{grid-column:1/-1}.claim-card{grid-template-columns:1fr}.claim-card-meta{align-items:flex-start;flex-direction:row;flex-wrap:wrap}.claim-overview dl{grid-template-columns:1fr}}
@media(max-width:600px){.claims-top-link{padding:0 8px;min-width:38px}.claim-kpis{grid-template-columns:1fr 1fr}.claim-filters{grid-template-columns:1fr}.claim-filters .search-box{grid-column:auto}.claim-message{max-width:100%}.dashboard-claim-entry{padding:22px}.agent-endpoints{display:grid}.agent-endpoints code{overflow:auto;white-space:nowrap}}